Google Cloud Outage Hits London — Revolut, Lloyds, HSBC and Rightmove All Down

A major Google Cloud outage in the London region is taking down Revolut, Lloyds Bank, HSBC, Rightmove, DPD and more. Here’s what’s happening and which services are affected.

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Google Cloud Outage Hits London — Revolut, Lloyds, HSBC and Rightmove All Down

A major Google Cloud outage is currently affecting the europe-west2 (London) region. The disruption began early on October 20, 2026 and is cascading across multiple high-profile UK and European services.

Google confirmed that “multiple Google Cloud services are experiencing elevated errors and intermittent network failures” in the London region. There is currently no workaround and no estimated recovery time.

“Multiple Google Cloud services are experiencing elevated errors and intermittent network failures in europe-west2 region.”
— Google Cloud status page

Which Companies Are Currently Affected?

  • Revolut — App, card payments, transfers and ATM withdrawals down
  • Lloyds Bank — App and online banking issues (also affecting Halifax and Bank of Scotland)
  • HSBC — Login and online banking problems
  • Rightmove — Website and app not loading properly
  • DPD — Delivery tracking and services disrupted
  • Royal Mail — Website and tracking issues
  • Screwfix — Website problems
  • BT — Some reports of disruption

What Is Happening at Google Cloud?

The incident is concentrated in the europe-west2 region (London). Google lists dozens of services as impacted, including Compute Engine, Cloud Storage, Cloud SQL, GKE, Cloud Run, BigQuery, Pub/Sub and others.

Engineers are still investigating. Google has stated there is currently no workaround for affected customers.

What Should You Do?

If a service you rely on is down:

  • Use alternative payment methods or cash where possible
  • Avoid repeatedly retrying failed logins or payments
  • Check the official status pages of both Google Cloud and the affected company
  • Expect recovery only once Google restores the London region

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Sources: Google Cloud status page, Downdetector, Reuters, The Guardian, The Register, BBC
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