HSBC Is Down Right Now — Online Banking and App Not Working
HSBC online banking and the mobile app are currently down for many customers. The issues are linked to the wider Google Cloud outage affecting the UK.
HSBC Is Down Right Now — Online Banking and App Not Working
HSBC is currently experiencing major issues. Large numbers of customers are unable to log into the HSBC app or online banking this morning (October 20, 2026).
The problems form part of a wider outage caused by a Google Cloud disruption in the europe-west2 (London) region. The same incident has also affected Revolut, Lloyds Bank, Rightmove, DPD and several other major services.
What Is Not Working at HSBC
- Mobile app login
- Online banking website
- Some account viewing and payment functions
What You Should Do
1. Avoid repeated login attempts — Too many failed tries can temporarily lock your account.
2. Use telephone banking if you need urgent access to your account.
3. Keep an alternative payment method ready (another card or cash).
4. Monitor official HSBC channels and the Google Cloud status page for recovery updates.
Is My Money Safe?
Yes. This is a technical infrastructure outage, not a security breach. Your funds remain protected.
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