Royal Mail Is Down Right Now — Website and Tracking Not Working
Royal Mail website and tracking are currently down for many users following the Google Cloud outage affecting the UK.
Royal Mail Is Down Right Now — Website and Tracking Not Working
Royal Mail is currently experiencing problems. Many customers are reporting that the Royal Mail website and tracking services are not loading or are returning errors on October 20, 2026.
The issues form part of the wider Google Cloud outage in the europe-west2 (London) region that has also affected Revolut, Lloyds, HSBC, Rightmove, DPD and Screwfix.
What Is Currently Affected
- Royal Mail website
- Parcel tracking
- Some online account features
What You Should Do
1. Try again later — Cloud outages of this type usually resolve within a few hours.
2. Check for email notifications from Royal Mail about your items.
3. Use the Royal Mail app on a different network (mobile data instead of Wi-Fi) if the website is down.
4. Contact the sender if you need urgent delivery information.
Is My Mail Still Being Delivered?
Physical deliveries are generally continuing. The current problems are mainly digital (website and tracking). Local delivery offices are still operating, though some online tools may be unavailable.
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